Salesforce Einstein
About Salesforce Einstein
Salesforce is a leading American cloud-based software company headquartered in San Francisco, California. It provides a comprehensive platform, Customer 360, that connects companies with their customers through data, artificial intelligence (AI), and customer relationship management (CRM). Salesforce Einstein is the AI technology built into the Salesforce platform, offering predictive and generative AI capabilities across its suite of products for sales, service, marketing, and commerce.
Company Details
- Website
- https://www.salesforce.com
- Funding
- IPO
- Stock Ticker
- CRM
- https://www.linkedin.com/company/salesforce
Specializations
- Cloud Computing
- CRM
- Enterprise Software
- AI/ML
- SaaS
Certifications
- ISO 27001
- ISO 27017
- ISO 27018
- SOC 1
- SOC 2
- SOC 3
- FedRAMP High
- PCI-DSS
- GDPR Compliant
- HIPAA
- APEC Privacy Recognition for Processors (PRP)
- Information Security Registered Assessors Program (IRAP)
- Information System Security Management and Assessment Program (ISMAP)
- ISO 42001
Products & Solutions (7)
| Product | Category | Sub-Category | Description |
|---|---|---|---|
| Salesforce Agentforce | sales | CRM & Sales Automation | Deploy autonomous AI agents across business functions to drive efficiency and action. |
| Salesforce Commerce Cloud | COMMERCE | E-commerce Platform | AI-enhanced e-commerce platform for increased revenue and consistent customer experiences. |
| Salesforce Data Cloud | sales | Revenue Intelligence & Forecasting | Unifies customer data from any source to create real-time, actionable customer profiles with AI. |
| Salesforce Einstein | customer-support | Customer Engagement | AI-powered customer service for smarter, faster, and more personalized experiences. |
| Salesforce Einstein GPT | sales | CRM & Sales Automation | The world's first generative AI for CRM, combining public and private AI with your data. |
| Salesforce Marketing Cloud | marketing | Marketing Automation | AI-powered marketing automation for personalized customer journeys across every channel. |
| Salesforce Service Cloud | customer-support | Customer Engagement | AI-powered customer service for smarter, faster, and more personalized experiences. |
Notable Customers
- Adidas
- Unilever
- L'Oréal
- T-Mobile
- HSBC
- Verizon
- AstraZeneca
- CVS Health