ChurnZero
About ChurnZero
ChurnZero is an AI-powered customer success company that helps subscription businesses fight customer churn and drive customer growth. Its platform connects customer data, purpose-built AI agents, and automation to understand, strengthen, and grow customer relationships. The software enables businesses to manage customer experiences, address churn, and support revenue through onboarding, product adoption, and renewal processes.
Company Details
- Website
- https://www.churnzero.com
- Funding
- Series B
- Total Raised
- $35.1M
- https://www.linkedin.com/company/churnzero
Specializations
- Customer Success
- SaaS
- AI/ML
- B2B
- Enterprise Software
Certifications
- SOC 2 Type II
- HIPAA
- GDPR
Products & Solutions (5)
| Product | Category | Sub-Category | Description |
|---|---|---|---|
| ChurnZero | customer-support | Customer Success | The platform and partner for customer growth. |
| ChurnZero AI / Customer Success AI™ | customer-support | Customer Success | Automate tasks, execute on risks & opportunities, and personalize customer interactions at scale. |
| Engagement AI | customer-support | Customer Engagement | AI for smarter insights and stronger customer relationships. |
| Renewal and Forecast Hub | customer-support | Customer Success | Confidently predict customer renewals and growth with centralized revenue insights. |
| WalkThroughs | customer-support | Knowledge Base & Self-Service | In-app guidance for user onboarding and product adoption, from sign-up to success. |
Notable Customers
- Untappd
- FiscalNote
- Cision
- iContact
- Boulevard
- ABBYY
- Cin7
- FreeWill