Front
About Front
Front is an AI-powered customer operations platform designed to streamline team collaboration and communication. It centralizes emails, apps, and conversations into one unified inbox, enabling support, sales, and account management teams to deliver exceptional service at scale.
Company Details
- Website
- https://www.front.com
- Funding
- Series D - $204M raised
- Total Raised
- $204M
- https://www.linkedin.com/company/frontapp
Specializations
- Customer Service
- AI/ML
- SaaS
- Collaboration
- Email Management
Certifications
- SOC 2 Type II
- ISO 27001
- GDPR Compliant
Products & Solutions (4)
| Product | Category | Sub-Category | Description |
|---|---|---|---|
| Front | customer-support | Help Desk & Ticketing | The AI-powered customer operations platform for collaborative service. |
| Front AI Chatbot | customer-support | Chatbots & Virtual Agents | AI chatbot learning from customer conversations for intelligent routing, automation, and insights. |
| Front Knowledge Base | customer-support | Knowledge Base & Self-Service | Empower customers with self-service and deflect common questions using a native knowledge base. |
| Front Live Chat | customer-support | Live Chat & Messaging | Deliver real-time customer support and automate interactions directly on your website. |
Notable Customers
- Shopify
- Airbnb
- Hulu
- Lyft
- Mailchimp
- Dropbox
- GoDaddy
- Hootsuite