Tidio
About Tidio
Tidio is an AI customer service software suite offering a user-friendly platform with live chat, chatbots, help desk, and AI-powered virtual support agents. Founded in 2013, Tidio serves over 300,000 businesses worldwide, streamlining client communication, managing tickets efficiently, and automating up to 67% of support load.
Company Details
- Website
- https://www.tidio.com
- Funding
- Series B - $25M raised on May 12, 2022 (Total funding $26.8M over 2 rounds).
- Total Raised
- $26.8M
- https://www.linkedin.com/company/tidio-ltd
Specializations
- AI Chatbot
- Live Chat
- Help Desk
- Customer Service
- Customer Experience
- Lead Generation
- E-commerce
Certifications
- SOC 2 Type II
- GDPR Compliant
- CCPA Compliant
Products & Solutions (3)
| Product | Category | Sub-Category | Description |
|---|---|---|---|
| Lyro AI Agent | customer-support | Chatbots & Virtual Agents | AI Customer Service Agent for Better CX |
| Tidio | customer-support | Live Chat & Messaging | AI-powered customer service: Live chat, chatbots, and helpdesk in one platform. |
| Tidio Flows | customer-support | Chatbots & Virtual Agents | Visually build automated chatbots and workflows to engage, collect, and guide customers. |
Notable Customers
- Mercedes
- Shell
- The Body Shop
- Under Armour
- Jaguar