Tethr

Founded: 2024 · Austin, Texas, United States · 51-100 employees · Private

About Tethr

Creovai, formed in June 2024 through the merger of Tethr and Awaken Intelligence, is an AI-powered software suite for contact centers, offering conversation intelligence and real-time agent guidance. The company was acquired by Capacity on October 16, 2025.

Company Details

Website: https://www.creovai.com
Funding: Series B - $91.4M raised across 10 rounds, with the latest Series B for $15M on December 9, 2021.
Total Raised: N/A
LinkedIn: https://www.linkedin.com/company/tethr

Specializations

AI/ML
Contact Center
Conversation Intelligence
Agent Guidance
Customer Experience

Certifications

ISO 27001
PCI-DSS Validated Level 1
GDPR
AICPA SOC 2
HIPAA

Products & Solutions (4)

Product	Category	Sub-Category	Description
Advanced Analytics	customer-support	Customer Engagement	AI-powered conversation intelligence for customer experience and agent performance.
QA Automation	customer-support	Voice & Call Center	Automate conversation scoring, reduce manual QA, and gain a complete view of agent performance.
Real-Time Agent Assist	customer-support	Live Chat & Messaging	Empower agents to deliver exceptional service with the AI assistant that's helpful, not distracting.
Real-Time Agent Workflow	customer-support	Live Chat & Messaging	Real-time guidance, scripting, and workflows for customer support agents.

Notable Customers

TruGreen
Vistra
Baxter Credit Union
Lutron