Manhattan Active TMS

Optimize logistics and supply chain operations with intelligent, cloud-native TMS.

by Manhattan Active · Logistics

Executive Summary

Manhattan Active TMS is a next-generation, cloud-native Transportation Management System built on a microservices architecture, designed to optimize logistics and supply chain operations. It serves enterprises seeking to enhance visibility, accelerate planning, and reduce shipping costs through continuous optimization and real-time data analysis. The platform offers a unified user experience and is continuously updated with new features, eliminating the need for traditional upgrades.

Use Cases

  • Optimizing multi-modal transportation planning and execution across complex supply chains.
  • Managing carrier selection, tendering, and collaboration to improve service levels and reduce costs.
  • Automating freight settlement, auditing, and payment processes for improved financial accuracy.
  • Providing real-time visibility and tracking for in-transit shipments and managing exceptions.
  • Strategic analysis and procurement of transportation services, including RFP management and contract sourcing.
  • Efficiently managing private and dedicated fleets, including route, driver, and asset optimization.

Features

Visibility

  • Real-time Shipment Tracking: Provides real-time visibility into shipments in transit, including key milestones and tracking data, to enable proactive adjustments.
  • Unified Logistics Control: Offers a single, harmonized user experience across the network for managing all planning and execution tasks, with intuitive and customizable interfaces.
  • Purchase Order Level Data Visibility: Allows visibility to purchase order level data for pre-planning and routing shipments, considering cost, transit time, and carrier selection.
  • Granular Visibility & Exception Management: Accommodates visibility, alerting, and exception management needs, making it simpler to execute changes and manage unexpected events.

Intelligence

  • Continuous Optimization: Constantly optimizes the transportation network by analyzing real-time data and selecting the most suitable algorithms for each carrier, mode, rate, route, node, and load.
  • Self-Tuning & Self-Configuring Intelligence: Employs self-tuning capabilities that leverage real-time operational data to automatically and continuously adjust optimization parameters.
  • Predictive Analytics for Route Optimization: Utilizes predictive analytics to optimize routes, reduce congestion, and improve safety by providing timely information to stakeholders.
  • Agentic AI for Autonomous Tasks: Intelligent, autonomous digital agents, powered by LLMs, perform tasks, adapt to changing conditions, and dynamically orchestrate workflows within the platform.

Support

  • 24/7 Support & Managed Services: Offers flexible 24/7 support programs including maintenance, operational process assistance, troubleshooting, and bug fixes.
  • Comprehensive Training Programs: Provides comprehensive training for individuals and corporate teams, covering architecture, features, planning, execution, and integration.
  • Dedicated Customer Success Teams: Manhattan Associates provides exceptional support during upgrades and is responsive to issues, offering guidance and proactive engagement.

Technical Specifications

Architecture
Cloud-native SaaS, Microservices on Kubernetes
Deployment
Cloud/SaaS
Authentication
SSO, SAML 2.0, MFA (Inferred from enterprise SaaS standards)
API Available
Yes
MCP Server
No

Infrastructure

  • GCP

AI/ML Stack

  • Machine Learning
  • LLM

Integrations

  • Manhattan WMS
  • SAP
  • Oracle
  • Blue Yonder

Security & Compliance

Encryption: Not explicitly stated, but implied for enterprise cloud platforms.

Pricing

Model
Subscription-based (usage volume, number of users, features)
Starting Price
Contact sales
Target Customer
Mid-market to Enterprise
Contract Type
Not explicitly stated, likely annual/multi-year
Free Trial
No (credit card required)

About Manhattan Active

Manhattan Associates is a global technology leader specializing in supply chain and omnichannel commerce solutions. They provide cloud-native and on-premises software that unites information across the enterprise, converging front-end sales with back-end supply chain execution. Their solutions, including the Manhattan Active® Platform, help drive both top-line growth and bottom-line profitability for their customers.

Founded: 1990 · Headquarters: Atlanta, United States · Employees: 1000+ · Public