Zoho Forms

Build online forms for every business need.

by Zoho · Workflow Automation

Executive Summary

Zoho Forms is an online form builder that empowers businesses to create a wide variety of forms for data collection, lead generation, event registration, surveys, and more. It offers a user-friendly drag-and-drop interface, pre-built templates, and mobile app support to simplify the form creation process across devices. Beyond basic data collection, Zoho Forms provides robust features for automating backend workflows, connecting with other Zoho applications, and integrating with third-party services like payment gateways. It supports advanced functionalities such as conditional logic, field validation, and multi-page forms to enhance the user experience and ensure data accuracy. The platform emphasizes security and compliance, including GDPR readiness and SOC 2 Type 2 certification, making it suitable for diverse business requirements while ensuring data privacy and integrity.

Use Cases

  • Collecting customer feedback and surveys
  • Registering attendees for events or webinars
  • Generating leads and capturing contact information
  • Processing online payments for products or services
  • Automating internal data collection for HR or operations

Features

Visibility

  • Form Builder: Drag-and-drop interface to create and customize online forms with various field types.
  • Mobile Apps: Create and manage forms on the go using dedicated mobile applications.
  • Templates: Utilize pre-built form templates for common business needs to speed up creation.

Technical Specifications

Architecture
REST APIs for integration and data exchange in XML or JSON format.
Deployment
SaaS
API Available
Yes

Integrations

  • Zoho CRM
  • Zoho Campaigns
  • Zoho Webinar
  • Zoho Backstage
  • Zoho Meetings
  • Zoho Projects
  • Zoho Sign
  • Bigin by Zoho CRM
  • Zoho Books
  • Zoho People
  • Payment Gateways

Security & Compliance

Certifications: SOC 2 Type 2, ISO 27001, GDPR

Encryption: All access tokens like login credentials and passwords are encrypted at rest.

Pricing

Model
Freemium
Starting Price
Free forever
Target Customer
SMB,Mid-Market,Enterprise
Contract Type
Monthly
Free Trial
Yes, Free forever (no credit card required)

About Zoho

Zoho Corporation is an Indian multinational technology company specializing in the development and provision of cloud-based business software solutions. It offers a comprehensive suite of over 55 integrated applications designed to streamline operations for small to large enterprises, covering areas like CRM, productivity, collaboration, and business management.

Founded: 1996 · Headquarters: Chennai, Tamil Nadu, India · Employees: 10000+ · Private