Make
Visually build and orchestrate AI automation in real time.
Executive Summary
Make (formerly Integromat) is a visual-first automation platform that empowers users to design, build, and orchestrate complex workflows without code. It is utilized by individuals, SMBs, and large enterprises to connect over 3,000 applications, automate business processes, and integrate AI agents. The platform's key value lies in its ability to streamline operations, boost efficiency, and enable scalable automation across various business functions, differentiating itself through its intuitive drag-and-drop interface and advanced AI integration capabilities.
Use Cases
- Automating marketing campaigns and lead management across various platforms.
- Streamlining IT operations, monitoring, and incident response.
- Automating customer support processes, including ticket routing and responses.
- Synchronizing data between disparate business applications like CRMs, ERPs, and databases.
- Automating content creation and distribution workflows using AI.
- Managing financial processes such as invoicing, expense tracking, and reporting.
Features
Visibility
- Make Grid: Gain a holistic visual overview of your AI and automation landscape, gathering insights and building with confidence.
- Real-time Execution Monitoring: Visually monitor, isolate, and troubleshoot workflow executions immediately in real time.
- Analytics Dashboard: Get insight into how workflows are utilized and perform over time.
- Full-text Execution Log Search: Quickly search for, identify, and troubleshoot items in your scenario execution history.
- Relation Trees: Visualize and analyze linked scenarios in a structured view for complex workflows.
Intelligence
- AI Agents: Build and manage autonomous AI Agents within Make, leveraging Make's AI Provider or your own LLM key for intelligent automation.
- AI Content Extractor: Extract structured text and metadata from files directly within your Make scenarios using AI.
- AI Web Search (beta): Bring live web data into your automations with built-in AI search and structured outputs.
- Make AI Toolkit: Streamline workflows with built-in AI tools using Make's AI Provider or your own LLM key.
- Custom Functions (Code App): Run custom JavaScript or Python code within Make scenarios to add advanced logic, transform data, and power AI-driven workflows.
Support
- Tiered Customer Support: Access customer support with varying levels of personalization and priority depending on the subscription plan, including 24/7 support for Enterprise.
- Make Academy & Help Center: Comprehensive resources for learning the platform, troubleshooting, and finding answers to common questions.
- Make Community: An online forum for users to connect, share ideas, and get assistance from peers and experts.
- Value Engineering Team: Enterprise customers receive expert onboarding and strategic guidance from a dedicated Value Engineering Team.
Technical Specifications
- Architecture
- Cloud-native SaaS, visual-first automation platform with a modular, no-code scenario builder.
- Deployment
- Cloud/SaaS
- Authentication
- SSO, SAML 2.0, MFA, OAuth 2.0
- API Available
- Yes
- MCP Server
- Yes
Infrastructure
- AWS
AI/ML Stack
- NLP
- Machine Learning
- LLM
Integrations
- Make AI Agents
- Relevance
- GPT Maker
- Mind Studio
- Z-API
Security & Compliance
Certifications: SOC 2 Type II, ISO 27001, GDPR
Encryption: AES-256 at rest, TLS 1.2/1.3 in transit (AES 256 encryption)
Pricing
- Model
- Tiered subscription, credit-based (operations/credits per month)
- Starting Price
- Free: $0/month (1,000 credits); Core: $9/month (10,000 credits); Pro: $16/month (10,000 credits); Teams: $29/month (10,000 credits); Enterprise: Custom pricing.
- Target Customer
- SMB to Enterprise
- Contract Type
- Monthly, Annual (with yearly billing for credits)
- Free Trial
- Yes, No time limit on Free plan (credit card required)
About Make
Make (formerly Integromat) is a no-code automation and integration platform that enables users to visually design, build, and automate workflows connecting apps and services. It provides a visual scenario builder, prebuilt connectors, and tools for data transformation to automate business processes at scale.