Docebo

AI-powered learning platform for enterprise growth and skill development.

by Docebo · Learning & Development

Executive Summary

Docebo is an AI-powered learning platform designed for mid-to-large enterprises to drive organizational growth, performance, and revenue. The platform serves diverse audiences, including employees, customers, and partners, through corporate training, partner enablement, and customer education. It differentiates itself with an AI-first approach, offering features like AI-generated content, personalized learning paths, and advanced skills intelligence to streamline learning and development initiatives. Docebo is recognized as a Leader in Gartner's Magic Quadrant for Corporate Learning.

Use Cases

  • Employee Onboarding and Continuous Professional Development
  • Compliance and Regulatory Training
  • Sales Enablement and Product Knowledge Training
  • Customer Education and Partner Enablement
  • Skill Development and Talent Mobility
  • Distributed Workforce Training and Franchise Management

Features

Visibility

  • Customizable Dashboards: Allows administrators and managers to create personalized dashboards with drag-and-drop widgets for real-time insights into learning progress and skill development.
  • Manager Portals: Provides dedicated portals for managers to monitor their team's learning activities, track progress, and identify skill gaps to improve performance.
  • Compliance Reporting: Enables the generation of reports to demonstrate adherence to mandatory training requirements and regulatory compliance, including tracking performance on quizzes and assessments.
  • Skill Gap Analysis: Tools to analyze and visualize skill gaps within the workforce, helping organizations understand current capabilities and plan future development.

Intelligence

  • AI-Powered Content Recommendations: Delivers personalized content suggestions to learners based on their roles, skills, and learning history, enhancing engagement and relevance.
  • AI-Generated Content: Assists in the creation of learning materials using artificial intelligence, automating parts of the content development process.
  • Personalized Learning Paths: Automatically generates and adapts learning paths for individuals, guiding them through relevant content to build specific skills.
  • Skills Intelligence: Utilizes AI agents to continuously map, infer, and manage skills across the workforce, helping organizations understand and mobilize talent.
  • Automated Content Tagging: AI-driven tagging of learning content to improve searchability, organization, and content discovery.

Support

  • Dedicated Customer Success Managers (CSM): Offers dedicated CSMs for Elite Support plans, providing guided onboarding and ongoing strategic assistance to ensure customer success.
  • 24/7 Support Channels: Provides 24/7 ticket submission and phone support for supported users, with chat support available 24/5 (Monday-Friday).
  • Knowledge Base & Docebo University: Extensive online resources including a knowledge base for self-service support and Docebo University for training and educational content.
  • Community Forum: An active online community where users can connect, share insights, and get peer support.

Technical Specifications

Architecture
Cloud-native SaaS, modular architecture, multi-tenant cloud with options for dedicated database instances.
Deployment
Cloud/SaaS
Authentication
SSO, SAML 2.0, MFA, OAuth 2.0, LDAP, Custom User Login Pages
API Available
Yes
MCP Server
No

Infrastructure

  • AWS

AI/ML Stack

  • NLP
  • Machine Learning
  • Deep Learning
  • LLM

Integrations

  • Salesforce
  • Microsoft Teams
  • Slack
  • Workday
  • SAP

Security & Compliance

Certifications: SOC 2 Type II, ISO 27001, ISO 27017, ISO 27018, ISO 27701, GDPR, PCI DSS Level 2

Encryption: Data encryption, including AES-256 at rest and TLS 1.2/1.3 in transit.

Pricing

Model
Tiered subscription based on yearly active users and product tier (Engage, Elevate, Enterprise)
Starting Price
Contact sales
Target Customer
Mid-market to Enterprise
Contract Type
Annual (minimum 24-month contracts mentioned for some plans)
Free Trial
Yes, Custom demo (credit card required)

About Docebo

Docebo is an AI-powered learning platform that delivers personalized learning experiences for employees, partners, and customers.

Founded: 2005 · Headquarters: Toronto, Canada · Employees: 800-1000 · Public