Case IQ
Manage cases with confidence, not complexity, with Clairia AI.
Executive Summary
Case IQ is an AI-enhanced platform designed for HR, Employee Relations, Ethics & Compliance, and Legal teams to manage sensitive workplace cases end-to-end. It centralizes documentation, evidence, tasks, and communications, ensuring consistent and defensible investigations. The platform leverages AI to improve response times, reduce risk through standardized processes, and provide visibility into trends, ultimately leading to better audit readiness and more reliable reporting for leadership decisions.
Use Cases
- Workplace Investigations (Harassment, Discrimination, Retaliation)
- Whistleblower Program Management
- Ethics & Compliance Monitoring
- Corporate Fraud Investigations
- Employee Relations Case Management
- Policy Violations & Incident Management
Features
Visibility
- Customizable Dashboards: Create helpful dashboards to identify trends, track productivity, and audit work.
- Real-time Status Updates: Ensure stakeholders have access to essential insights with up-to-the-minute case information.
- Audit Trail: Maintain a complete record of all actions and changes within the system for defensibility and compliance.
- Historical Reporting: Access past case data and trends to inform future prevention strategies and risk management.
Intelligence
- Clairia AI Assistant: Leverages AI to provide context, insights, and assistance with case summarization and report drafting.
- Smart Automations: Automate processes and notifications to streamline investigations and ensure timely responses.
- Case Linking: Automatically identifies and flags related investigations to ensure connected incidents are detected and handled holistically.
- Risk Engine Algorithm: Applies advanced fraud detection techniques and machine learning to identify anomalies and high-risk transactions.
- Configurable Workflows: Optimize workflows and increase productivity by tailoring the system to an organization's unique processes.
Support
- 24/7 Customer Support: Access round-the-clock support and technical assistance for critical issues.
- Dedicated Account Management: Partnership approach to optimize platform deployment and utilization.
- Training & Resources: Guidance and tools to help with investigations, including articles, case studies, and webinars.
Technical Specifications
- Architecture
- Cloud-native SaaS
- Deployment
- Cloud/SaaS
- Authentication
- SSO, MFA, Role-Based Access Controls
- API Available
- Yes
- MCP Server
- No
Infrastructure
- Azure
AI/ML Stack
- NLP
- Machine Learning
- Generative AI
Integrations
- HRIS/employee directory (for user and org context)
- SSO/identity providers
- Email/notifications
- Hotline/intake channels (where applicable)
Security & Compliance
Certifications: SOC 2 Type II, ISO 27001, GDPR, HIPAA, PIPEDA, GLB
Encryption: Industry-standard encryption for data at rest and in transit, with strict data isolation protocols for AI features.
Pricing
- Model
- Tiered subscription
- Starting Price
- Contact sales
- Target Customer
- Mid-market to Enterprise
- Contract Type
- Annual
- Free Trial
- No (credit card required)
About Case IQ, Inc.
Case IQ provides cloud-based case management software for compliance, ethics, HR, security, and investigations teams. The platform helps organizations intake reports, manage investigations and workflows, document outcomes, and generate analytics to improve risk management and compliance programs.