SAP Concur
Simplify, automate, and gain control over all your business spend.
Executive Summary
SAP Concur is a leading cloud-based spend management platform that automates and integrates expense, travel, and invoice processes. It is designed for mid-to-large companies, especially global organizations, to provide comprehensive visibility into spending, enforce policy compliance, and reduce administrative burdens. The platform leverages AI for intelligent auditing and data extraction, enabling faster processing, improved accuracy, and strategic financial decision-making.
Use Cases
- Automating employee expense reporting and reimbursement processes.
- Streamlining business travel booking and management.
- Automating accounts payable processes and invoice management.
- Ensuring compliance with company policies and external regulations for all spend.
- Gaining real-time visibility and control over company-wide spending.
- Managing budgets effectively with proactive alerts and insights.
Features
Visibility
- Real-time Spend Data Visibility: Finance teams gain instant access to real-time expense insights, allowing them to monitor spending trends and identify cost-saving opportunities.
- Customizable Dashboards and Analytics: Access pre-built and custom reports and dashboards with drill-down analysis to uncover cost-saving opportunities and gain granular visibility into expenses.
- Budget Monitoring with Alerts: Provides a comprehensive dashboard for spend, before and after it occurs, with the ability to set predetermined limits and receive auto-email alerts when budget thresholds are reached.
Intelligence
- AI-Powered Receipt and Invoice Processing: Leverages AI and OCR technology to automatically extract key details from receipts and invoices, reducing manual entry and improving accuracy.
- Automated Policy Compliance Checks: The system flags non-compliant expenses, duplicate receipts, and out-of-policy spending in real-time, ensuring adherence to company policies and reducing fraud risk.
- Predictive Analytics for Spending Trends: AI-powered analytics help finance leaders predict spending trends and make proactive adjustments to corporate spending policies.
- Mileage Tracking with Concur Drive: Automatically captures and documents employee mileage, calculating reimbursements based on current rates and company policies, ensuring accuracy and transparency.
Support
- Mobile App for On-the-Go Management: Employees can capture receipts, submit/track expense reports, and book travel directly from their smartphones, enabling real-time updates and streamlined workflows.
- Integrated Travel Booking: Allows booking of flights, hotels, and car rentals within a single platform, integrating with travel suppliers and ensuring compliance with company travel policies.
- Global Compliance Support: Helps organizations navigate local tax and compliance laws, as well as language differences, for expense management across borders.
Technical Specifications
- Architecture
- Cloud-native SaaS, Microservices
- Deployment
- Cloud/SaaS
- Authentication
- SSO, MFA
- API Available
- Yes
- MCP Server
- No
Infrastructure
- AWS
AI/ML Stack
- OCR
- Machine Learning
- NLP
Integrations
- SAP S/4HANA
- SAP ECC
- Oracle
- Microsoft Dynamics
- Workday
Security & Compliance
Certifications: SOC 1 Type II, SOC 2 Type II, ISO 27001, ISO 9001, ISO 22301, PCI DSS, BS 10012, FedRAMP, CSA STAR, KRITIS, Spain ENS, ISMAP
Encryption: AES-256 at rest, TLS/SSL in transit
Pricing
- Model
- Modular subscription (per user/month), Custom enterprise
- Starting Price
- Starting around $9/user/month (existing summary), average SMB budget ~$205/user/month (existing summary), contact sales for enterprise
- Target Customer
- Mid-market to Enterprise, Global organizations
- Contract Type
- Annual, Multi-year discounts available
- Free Trial
- No (credit card required)
About SAP SE
SAP SE is a global market leader in enterprise application software, providing cloud and on-premise solutions for business operations. As a leading business AI company, SAP offers a comprehensive suite of applications spanning ERP, HCM, analytics, and more, leveraging AI, automation, and multi-cloud flexibility to help organizations manage their full employee lifecycle and optimize operations.