AI Transcription

Highly accurate, multilingual AI speech-to-text and text-to-speech for enterprise applications.

by Speechmatics · Communication

Executive Summary

Speechmatics provides highly accurate, AI-powered speech-to-text (STT) transcription services, available for both real-time and batch processing. Leveraging a Universal Speech Model, it delivers industry-leading accuracy across over 65 languages and dialects, catering to multilingual, multicultural, and multinational businesses. The platform is designed for robust enterprise applications, efficiently converting spoken words from various audio and video sources into text. Beyond core transcription, Speechmatics also offers Text-to-Speech (TTS) capabilities and flexible APIs to power advanced AI voice agents and assistants. It supports diverse deployment options, including a managed SaaS platform and self-hosted solutions within customer infrastructure. The service is built with enterprise-grade security and compliance, adhering to standards such as ISO 27001, SOC 2, GDPR, and HIPAA, ensuring data privacy and governance for its users.

Use Cases

  • Media distribution and captioning for broadcasters and streamers
  • Powering AI voice assistants and agents for customer interaction
  • Medical transcription and automated note-taking in healthcare
  • Extracting intelligence and insights from spoken data
  • Real-time transcription for contact centers and virtual meetings

Features

Intelligence

  • Universal Speech Model: Achieves high accuracy across diverse languages, accents, and acoustic conditions with a single, comprehensive AI model.
  • Real-time & Batch Transcription: Offers flexible processing for both live audio streams and pre-recorded media files.
  • Multilingual & Multicultural Support: Supports over 65 languages and dialects, designed for global enterprise use.
  • Speaker Diarization: Identifies and separates individual speakers in a conversation, attributing speech to the correct person.

Technical Specifications

Architecture
Cloud-native, API-first architecture with flexible deployment options (SaaS or on-premise).
Deployment
SaaS, On-Premise, Hybrid
Authentication
API Keys
API Available
Yes

AI/ML Stack

  • Proprietary Universal Speech Model
  • AI
  • Machine Learning

Integrations

  • Pipecat

Security & Compliance

Certifications: SOC 2, ISO 27001, GDPR, HIPAA

Encryption: Encryption at rest and in transit.

Pricing

Model
Usage-based (per second, minute, or hour of transcription)
Starting Price
Starting from $0.24 per hour of transcribed audio.
Target Customer
Mid-Market,Enterprise,Developers
Free Trial
Yes

About Speechmatics

Speechmatics is a Voice AI company that builds infrastructure to understand every voice. They provide multilingual speech-to-text, text-to-speech, and voice AI technology for enterprises, developers, and platform partners. Their products help organizations in various sectors to turn voice into actionable insights through transcription, translation, and summarization.

Founded: 2006 · Headquarters: Cambridge, United Kingdom · Employees: 51-200 · Private