Zoho Mail
Secure, reliable, and collaborative email for businesses of all sizes.

Executive Summary
Zoho Mail is a secure and professional business email service designed for teams of all sizes, offering robust features beyond standard email. It integrates email with a comprehensive suite including Calendar, Notes, ToDo, Contacts, and Bookmarks, fostering internal collaboration through features like Streams, multiple level folders, and tags. Trusted by over 450,000 businesses worldwide, Zoho Mail prioritizes security with top-notch data centers, surveillance, and a reliable 99.9% uptime. The platform provides flexible per-user pricing plans, including a free tier for up to five users in select regions, making it accessible for SMBs to enterprises. It supports both SaaS and hybrid deployment models for enterprise needs. With strong compliance certifications like SOC 2 Type 2 and ISO 27001, and GDPR compliance, Zoho Mail ensures data protection through encryption of credentials at rest and secure data handling practices. Its extensive REST API allows for seamless integration with other Zoho products and third-party applications, enhancing its utility as a central communication and collaboration hub.
Use Cases
- Providing secure and professional business email hosting for organizations.
- Facilitating internal team communication and collaboration through integrated email, chat (Streams), and productivity tools.
- Managing schedules, tasks, and contacts efficiently within a unified platform.
- Ensuring data security and compliance for business communications with advanced encryption and certifications.
- Integrating email services with other business applications and workflows via a robust API.
Features
Visibility
- Webmail Interface: Access and manage emails, calendars, contacts, and tasks through a unified web interface.
- Multiple Level Folders & Tags: Organize emails efficiently with hierarchical folders and custom tags for better management.
- Collaboration Streams: Engage in team discussions and share information directly within the email platform, enhancing internal communication.
Intelligence
- Conditional Filters: Automate email organization, sorting, and actions based on predefined rules and criteria.
Technical Specifications
- Deployment
- SaaS, Hybrid (for enterprise)
- API Available
- Yes
- MCP Server
- Yes
Infrastructure
- Zoho's own data centers
AI/ML Stack
- Zia
Integrations
- Zoho Bookings
- Third-party applications (via API)
Security & Compliance
Certifications: SOC 2 Type 2, ISO 27001
Encryption: TLS, S/MIME, and AES-256 encryption at rest
Pricing
- Model
- Per-user subscription with flexible plans
- Starting Price
- Free for 5 Users (in select regions)
- Target Customer
- SMB,Mid-Market,Enterprise
- Free Trial
- Yes (no credit card required)
About Zoho
Zoho Corporation is an Indian multinational technology company specializing in the development and provision of cloud-based business software solutions. It offers a comprehensive suite of over 55 integrated applications designed to streamline operations for small to large enterprises, covering areas like CRM, productivity, collaboration, and business management.
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