Cresta
About Cresta
Cresta is a unified AI platform for customer experience, providing AI agents for every customer conversation. It is a leading contact center AI platform for human and AI agents, offering solutions for real-time agent coaching, automated QA, and supervisor tooling.
Company Details
- Website
- https://cresta.com
- Funding
- Series D
- https://www.linkedin.com/company/cresta-inc
Specializations
- AI/ML
- Customer Experience
- Contact Center AI
- SaaS
Certifications
- SOC 2 Type II
- ISO 27001
- ISO 27701
- ISO 42001
- HIPAA
- GDPR
- PCI-DSS
Products & Solutions (1)
| Product | Category | Sub-Category | Description |
|---|---|---|---|
| Cresta | customer-support | Contact Center QA / Coaching | Generative AI for real-time agent coaching, automated QA, and supervisor tooling. |