Cresta

Founded: 2017 · Sunnyvale, USA · 501-1000 employees · Private

About Cresta

Cresta is a unified AI platform for customer experience, providing AI agents for every customer conversation. It is a leading contact center AI platform for human and AI agents, offering solutions for real-time agent coaching, automated QA, and supervisor tooling.

Company Details

Website
https://cresta.com
Funding
Series D
LinkedIn
https://www.linkedin.com/company/cresta-inc

Specializations

  • AI/ML
  • Customer Experience
  • Contact Center AI
  • SaaS

Certifications

  • SOC 2 Type II
  • ISO 27001
  • ISO 27701
  • ISO 42001
  • HIPAA
  • GDPR
  • PCI-DSS

Products & Solutions (1)

ProductCategorySub-CategoryDescription
Crestacustomer-supportContact Center QA / CoachingGenerative AI for real-time agent coaching, automated QA, and supervisor tooling.