Chatwoot

Founded: 2017 · San Francisco, CA, United States · 1-10 employees · Private

About Chatwoot

Chatwoot is an open-source, self-hosted omnichannel customer support platform that centralizes customer conversations across various channels like live chat, email, and social media. It aims to help businesses deliver exceptional customer support experiences and offers features such as an AI agent (Captain), a help center, and various integrations.

Company Details

Website: https://www.chatwoot.com
Funding: Seed
Total Raised: $1.91M
LinkedIn: https://www.linkedin.com/company/chatwoot
GitHub: https://github.com/chatwoot/chatwoot

Specializations

Customer Support
Omnichannel
Open Source
Live Chat
Help Desk

Certifications

SOC 2 Type II

Products & Solutions (3)

Product	Category	Sub-Category	Description
Captain	customer-support	Chatbots & Virtual Agents	An AI agent that automates responses, handles common queries, and reduces agent workload.
Chatwoot	customer-support	Live Chat & Messaging	Modern, open-source, and self-hosted omnichannel customer support platform.
Help Center Portal	customer-support	Knowledge Base & Self-Service	Empower customers with a self-service portal for instant answers and reduced support queries.

Notable Customers

Converso
FairDee
Hosting.com
99jobs.com
Verpex.com