NICE CXone

Founded: 1986 · Ra'anana, Israel · 1000+ employees · Public

About NICE CXone

NICE is a global technology company specializing in AI-driven enterprise software solutions. It is a worldwide leader in AI-powered contact center software, offering cloud-based customer experience platforms like CXone, and workforce optimization tools. NICE also provides solutions for financial crime prevention and compliance.

Company Details

Website: https://www.nice.com
Funding: Public
Stock Ticker: NICE
LinkedIn: https://www.linkedin.com/company/nice/

Specializations

Enterprise
AI/ML
Cloud Computing
Customer Experience
Workforce Optimization
Contact Center
Financial Crime Prevention

Certifications

SOC 2 Type II
GDPR Compliant
ISO 27001
HIPAA
FedRAMP
PCI DSS Level I and II
CCPA
HiTRUST
IRAP

Products & Solutions (5)

Product	Category	Sub-Category	Description
NICE Actimize	finance	Audit & Compliance	AI-driven financial crime prevention and compliance solutions for financial institutions.
NICE CXone Expert	customer-support	Knowledge Base & Self-Service	Smart knowledge management for self-service and agents, meeting customers on any device.
NICE CXone Mpower	customer-support	Chatbots & Virtual Agents	Enterprise AI CX platform for orchestrating human and AI agents to automate service and accelerate CX.
NICE Public Safety	customer-support	Voice & Call Center	Enhancing public safety and justice operations with intelligent solutions.
NICE RPA	hr	Compliance & Risk Management	Automate repetitive tasks and streamline processes with intelligent software robots.

Notable Customers

Honeywell
Radisson Hotel Group
KeyBank
AOK Bayern