NICE
About NICE
NICE is a global technology company specializing in AI-driven enterprise software solutions. It is a worldwide leader in AI-powered contact center software, offering cloud-based customer experience platforms like CXone, and workforce optimization tools. NICE also provides solutions for financial crime prevention and compliance.
Company Details
- Website
- https://www.nice.com
- Funding
- Public
- Stock Ticker
- NICE
- https://www.linkedin.com/company/nice-systems
Specializations
- Enterprise
- AI/ML
- Cloud Computing
- Customer Experience
- Workforce Optimization
- Contact Center
- Financial Crime Prevention
Certifications
- SOC 2 Type II
- GDPR Compliant
- ISO 27001
- HIPAA
- FedRAMP
- PCI DSS Level I and II
- CCPA
- HiTRUST
- IRAP
- PCI-DSS
- SOC 2+ HITRUST
Products & Solutions (7)
| Product | Category | Sub-Category | Description |
|---|---|---|---|
| Actimize IFM solution | finance | Audit & Compliance | AI-powered AML and Fraud solutions to monitor transactions, ensure compliance, and stop financial crime fast. |
| NICE Actimize | finance | Audit & Compliance | AI-driven financial crime prevention and compliance solutions for financial institutions. |
| NICE CXone | customer-support | Voice & Call Center | The AI-first cloud customer experience platform for contact centers. |
| NICE CXone Expert | customer-support | Knowledge Base & Self-Service | Smart knowledge management for self-service and agents, meeting customers on any device. |
| NICE CXone Mpower | customer-support | Chatbots & Virtual Agents | Enterprise AI CX platform for orchestrating human and AI agents to automate service and accelerate CX. |
| NICE Public Safety | customer-support | Voice & Call Center | Enhancing public safety and justice operations with intelligent solutions. |
| NICE Vision | finance | Audit & Compliance | AI-powered financial crime and compliance surveillance for proactive risk management. |
Notable Customers
- Honeywell
- Radisson Hotel Group
- KeyBank
- AOK Bayern