Siena AI

Founded: 2022 · Wilmington, United States · 11-50 employees · Private

About Siena AI

Siena AI is a San Francisco-based startup founded in 2022 by Romanian entrepreneurs Andrei Negrau and Lisa Popovici. The company specializes in developing autonomous AI customer service platforms tailored for e-commerce, aiming to humanize digital commerce by creating AI agents that deliver thoughtful, empathetic support and handle up to 80% of customer interactions.

Company Details

Website: https://www.siena-ai.com
Funding: Seed
Total Raised: $4.7M
LinkedIn: https://www.linkedin.com/company/siena-ai

Specializations

AI/ML
E-commerce
Customer Service
SaaS
Customer Experience

Products & Solutions (2)

Product	Category	Sub-Category	Description
Reviews Agent	customer-support	Customer Feedback & Surveys	AI-powered agent to efficiently manage and respond to customer reviews across all platforms.
Siena AI	customer-support	Chatbots & Virtual Agents	Empathic AI Agents for commerce, automating customer service with human-like understanding.

Notable Customers

K18
Kitsch
Simple Modern
HexClad
Thrive Causemetics
EightSleep