Vitally
About Vitally
Vitally is an all-in-one Customer Success Platform that leverages AI-driven insights, automation, and collaboration tools to help B2B SaaS teams enhance customer retention and drive revenue growth. Founded in 2017, the remote-first company is headquartered in New York, New York, and serves clients like Segment, Zapier, and Productboard.
Company Details
- Website
- https://www.vitally.io
- Funding
- Series B
- Total Raised
- $40.5M
- https://www.linkedin.com/company/vitally-io
Specializations
- Customer Success
- SaaS
- AI
- Analytics
- Retention
Products & Solutions (5)
| Product | Category | Sub-Category | Description |
|---|---|---|---|
| Vitally | customer-support | Customer Success | Unify data, automate workflows, and drive customer outcomes at scale. |
| Vitally AI | customer-support | Customer Success | Your AI Copilot for Customer Success to save time and unlock growth. |
| Vitally Docs | customer-support | Customer Success | Streamline real-time collaboration and information sharing between customers and Customer Success teams. |
| Vitally Playbooks | customer-support | Customer Success | Automate customer success workflows with triggers, actions, and branching logic. |
| Vitally Renewal Management Blueprint | customer-support | Customer Success | Effectively manage customer renewals and boost retention with Vitally's structured approach and tools. |
Notable Customers
- Segment
- Zapier
- Productboard
- Gorgias
- Calendly
- Tines
- Navattic
- CultureAmp