Document360
About Document360
Document360 is a cloud-based knowledge management platform that provides an AI-powered knowledge base for creating, managing, and sharing internal and external documentation. It helps organizations build self-service knowledge bases for customers and internal users, offering features like AI-powered search, content authoring, and documentation management.
Company Details
- Website
- https://document360.com
- Funding
- Internal Investment
- Total Raised
- $26.3M
- https://www.linkedin.com/company/document360
Specializations
- Knowledge Management
- Knowledge Base
- SaaS
- AI/ML
- Documentation
Certifications
- GDPR Compliant
Products & Solutions (5)
| Product | Category | Sub-Category | Description |
|---|---|---|---|
| AI Writing Agent (Eddy) | marketing | Content Marketing | Your intelligent AI co-author for content creation, summarization, and FAQ generation. |
| API Documentation Module | customer-support | Knowledge Base & Self-Service | Create, manage, and publish comprehensive, interactive API documentation with ease. |
| Document360 | customer-support | Knowledge Base & Self-Service | AI-powered knowledge base platform for self-service and internal documentation. |
| Knowledge Base Assistant | customer-support | Knowledge Base & Self-Service | Delivers in-app product assistance and contextual help directly to your clients. |
| Workflow Management | project-management | Document Management | Streamline documentation review and publishing with custom workflows. |
Notable Customers
- Gong
- NHS
- Airtable
- Whatfix
- Soothe
- Sisense
- BBC
- Cascade