Zammad

Founded: 2015 · Berlin, Germany · 11-50 employees · Private

About Zammad

Zammad is an open-source helpdesk and customer support platform that provides ticketing, multichannel communication, and workflow automation for businesses. It is offered both as self-hosted software and a hosted SaaS solution, targeting IT teams and customer service departments.

Company Details

Website: https://zammad.com
Funding: Bootstrapped
LinkedIn: https://www.linkedin.com/company/zammad
GitHub: https://github.com/zammad

Specializations

Helpdesk
Ticketing
Open Source
SaaS
Customer Support

Certifications

ISO 27001
GDPR Compliant

Products & Solutions (1)

Product	Category	Sub-Category	Description
Zammad	customer-support	Help Desk & Ticketing	Your powerful open-source helpdesk for great customer service and efficient team collaboration.

Notable Customers

Amnesty International
De'Longhi
Nextcloud
Gansel Rechtsanwälte
myposter
Neuwied Municipality
Urban GmbH & Co. Maschinenbau KG