Ultimate.ai

Founded: 2016 · Berlin, Germany · 51-200 employees · Acquired by Zendesk

About Ultimate.ai

Ultimate.ai provides an enterprise conversational AI platform that automates customer service by handling ticket classification, responses, and routing across channels. Acquired by Zendesk in March 2024, its SaaS solution combines no-code tools and machine learning to help companies scale support, integrate with CRMs and helpdesk systems, and improve response times.

Company Details

Website: https://ultimate.ai
Funding: Series A
Total Raised: $28.1M
LinkedIn: https://www.linkedin.com/company/ultimate-ai

Specializations

AI/ML
Customer Support
Conversational AI
Generative AI
Enterprise

Products & Solutions (1)

Product	Category	Sub-Category	Description
Ultimate.ai	customer-support	Chatbots & Virtual Agents	Automate customer support with enterprise-grade AI for exceptional experiences.

Notable Customers

Zalando
Telia
Finnair
TransferGo
Taskrabbit
Deezer
Vandebron
Posti
ADAC