Ada

Founded: 2016 · Toronto, Canada · 201-500 employees · Private

About Ada

Ada is a Toronto-based SaaS company that provides AI-powered customer service automation and chatbot solutions to help enterprises automate support interactions and improve self-service. Their platform enables non-technical teams to build and manage conversational experiences across channels.

Company Details

Website: https://ada.cx
Funding: Series C
Total Raised: $190M
LinkedIn: https://ca.linkedin.com/company/ada-cx

Specializations

AI/ML
Customer Support
SaaS
Automation
Chatbots

Certifications

SOC 2 Type II
GDPR Compliant
HIPAA
AIUC-1 Compliant

Products & Solutions (2)

Product	Category	Sub-Category	Description
Ada	customer-support	Chatbots & Virtual Agents	The AI Agent for Customer Service: Automate up to 80% of customer interactions.
Voice AI Agent	customer-support	Voice & Call Center	Autonomously resolve customer calls with AI, reducing costs and boosting CSAT.

Notable Customers

Square
Pinterest
Sky
Canva
Monday.com