Kustomer IQ
About Kustomer IQ
Kustomer is an AI-native customer experience platform that provides a conversational CRM for unified, personalized customer service. It combines omnichannel messaging, machine learning, and intelligent automation to help enterprise brands deliver efficient and proactive customer experiences.
Company Details
- Website
- https://kustomer.com
- Funding
- Series B
- Total Raised
- N/A
- https://www.linkedin.com/company/kustomer
Specializations
- Customer Support
- SaaS
- AI/ML
- CRM
- Enterprise
Certifications
- SOC 2 Type II
- ISO 27001:2022
- ISO 27701:2019
- GDPR Compliant
- HIPAA Compliant
- CCPA Compliant
- Data Privacy Framework (DPF) Self Certified
Products & Solutions (5)
| Product | Category | Sub-Category | Description |
|---|---|---|---|
| AI Agents for Customers | customer-support | Chatbots & Virtual Agents | Empower customers with instant, human-like support, anytime, anywhere. |
| Data Explorer | finance | Financial Planning & Analysis | Turn customer data questions into insights with natural language querying. |
| Kustomer | customer-support | Help Desk & Ticketing | The AI-powered customer service CRM platform for unified, personalized support. |
| Kustomer IQ | customer-support | Chatbots & Virtual Agents | AI-powered capability for conversational AI, automation, and knowledge-driven assistance in customer service. |
| Kustomer IQ Agent Assist | customer-support | Live Chat & Messaging | AI-powered copilot for customer service agents, offering personalized communication, 2-way translations, and conversation summaries. |
Notable Customers
- Ring
- Glossier
- Away
- Glovo
- Sweetgreen
- Reformation
- Hexclad
- Priceline
- Rainbow Shops