gorgias

Founded: 2015 · San Francisco, United States · 201-500 employees · Private

About gorgias

Gorgias is a conversational AI platform for e-commerce businesses, centralizing customer interactions across channels like email, chat, and social media into a unified helpdesk. It leverages machine learning and AI to automate support inquiries, streamline workflows, and drive sales for over 15,000 brands worldwide.

Company Details

Website: https://www.gorgias.com
Funding: Series C-2
Total Raised: $114M
LinkedIn: https://www.linkedin.com/company/gorgias

Specializations

E-commerce
Customer Experience
AI/ML
SaaS
Helpdesk

Products & Solutions (3)

Product	Category	Sub-Category	Description
AI Agent	customer-support	Chatbots & Virtual Agents	Fully autonomous AI teammate for ecommerce, automating support and boosting conversions with brand knowledge.
Gorgias	customer-support	Help Desk & Ticketing	The Conversational AI platform for Ecommerce.
Gorgias Automate	customer-support	Knowledge Base & Self-Service	AI-powered self-service for live chat to resolve customer queries instantly.

Notable Customers

Steve Madden
Glossier
BruMate
Olipop
Glamnetic
TUSHY
Marine Layer