Hiver

Founded: 2011 · San Jose, United States · 51-200 employees · Private

About Hiver

Hiver (formerly GrexIt) is a software company that develops an AI-powered customer service platform designed to help teams manage communications through shared email inboxes, particularly within Gmail. The platform incorporates artificial intelligence to support functions such as automated task assignment, conversation categorization, and performance analysis, serving over 1,500 companies globally.

Company Details

Website: https://hiverhq.com
Funding: Series B
Total Raised: $46.2M
LinkedIn: https://www.linkedin.com/company/hiver

Specializations

Email Collaboration
Customer Service
AI/ML
SaaS
Google Workspace

Certifications

SOC 2 Type II
GDPR Compliant
ISO 27001
HIPAA

Products & Solutions (1)

Product	Category	Sub-Category	Description
Hiver	customer-support	Help Desk & Ticketing	AI-powered customer service, right inside Gmail and beyond.

Notable Customers

Canva
Lonely Planet
Flexport
Pluralsight
Upwork
Vacasa
AppsFlyer
Harvard University