HappyFox
About HappyFox
HappyFox is a SaaS company that offers an AI-powered support platform for customer service, IT, and operations teams. Their platform provides help desk, service desk, live chat, and workflow automation solutions to centralize communication, streamline service workflows, and enhance self-service capabilities for businesses.
Company Details
- Website
- https://www.happyfox.com/
- Funding
- Bootstrapped
- https://www.linkedin.com/company/happyfox-inc-
Specializations
- SaaS
- Help Desk
- ITSM
- Customer Support
- AI/ML
Certifications
- SOC 2 Type II
- GDPR Compliant
Products & Solutions (7)
| Product | Category | Sub-Category | Description |
|---|---|---|---|
| HappyFox | customer-support | Help Desk & Ticketing | AI-Powered Support Platform for Customer Service, IT, and Operations. |
| HappyFox Assist AI | customer-support | Help Desk & Ticketing | AI-powered self-service and conversational ticketing for Slack & Teams. |
| HappyFox Autopilot | customer-support | Help Desk & Ticketing | Automate support actions and streamline workflows with pre-built AI agents. |
| HappyFox Chatbot | customer-support | Chatbots & Virtual Agents | AI-powered chatbot for customer support and self-service automation. |
| HappyFox Live Chat | customer-support | Live Chat & Messaging | Unlimited agents, deep integrations, and real-time customer support for your website. |
| HappyFox Service Desk | customer-support | Help Desk & Ticketing | AI-powered service desk for efficient IT support and streamlined service management. |
| HappyFox Workflows | customer-support | Customer Success | Advanced no-code workflow automation to expedite processes and boost productivity. |
Notable Customers
- Sonny's BBQ
- SLAM
- North Country Healthcare
- Webster Central School District
- Academy District 20
- YMCA Enterprise Shared Services
- Darwinbox
- Medipulse