Twilio Flex
About Twilio Flex
Twilio Inc. is a cloud communications platform that provides programmable communication tools and APIs for messaging, voice, video, and email. It enables developers to embed real-time communication capabilities into applications and offers customer engagement solutions, including its contact center platform Twilio Flex and customer data platform Twilio Segment.
Company Details
- Website
- https://www.twilio.com
- Funding
- IPO
- Total Raised
- $233.7M
- Stock Ticker
- TWLO
- https://www.linkedin.com/company/twilio-inc-
- GitHub
- https://github.com/twilio
Specializations
- Cloud Communications
- APIs
- Customer Engagement
- Customer Data Platform
- AI
Certifications
- ISO/IEC 27001
- ISO/IEC 27017
- ISO/IEC 27018
- SOC 2 Type II
- PCI DSS v4.0.0
- GDPR Compliant
- HIPAA Compliant
- CCPA
- CPRA
Products & Solutions (6)
| Product | Category | Sub-Category | Description |
|---|---|---|---|
| Twilio Flex | customer-support | Voice & Call Center | A fully programmable cloud contact center platform for limitless customization. |
| Twilio Messaging | collaboration | Communication | Scalable APIs for sending, receiving, and managing multichannel text messages (SMS, MMS, WhatsApp). |
| Twilio Segment | marketing | ABM & Personalization | Unify real-time customer data for personalized experiences. |
| Twilio SendGrid | marketing | Email Marketing | Deliver email at scale with a trusted Email API for transactional and marketing campaigns. |
| Twilio Verify | customer-support | Live Chat & Messaging | Turnkey API for multichannel user authentication and identity verification to fight fraud. |
| Twilio Voice | collaboration | Communication | Programmable Voice APIs for custom call experiences, IVR, and global connectivity. |
Notable Customers
- Uber
- Airbnb
- Netflix
- Intuit
- HubSpot
- Nike
- Delta
- J.P. Morgan Chase