osTicket

Founded: 2005 · Louisiana, United States · 11-50 employees · Private

About osTicket

osTicket is a widely-used open-source support ticket system that efficiently manages, organizes, and archives customer support requests from various channels into a central, easy-to-use web interface. It helps organizations streamline customer service and IT helpdesk workflows with features like custom fields, automated responses, and ticket filters. osTicket offers both a free open-source platform and a paid cloud-hosted solution called SupportSystem.

Company Details

Website: https://osticket.com
Funding: Bootstrapped (Unfunded)
LinkedIn: https://www.linkedin.com/company/osticket
GitHub: https://github.com/osTicket

Specializations

Open Source
Helpdesk
Ticketing
IT Service Management
Customer Support

Products & Solutions (2)

Product	Category	Sub-Category	Description
osTicket	customer-support	Help Desk & Ticketing	The world's most popular open-source customer support ticketing system.
SupportSystem	customer-support	Help Desk & Ticketing	Cloud-hosted osTicket for effortless help desk ticketing and customer support, without the maintenance overhead.

Notable Customers

Accenture PLC