Jitbit

Founded: 2004 · Humble, United States · 1-10 employees · Private

About Jitbit

Jitbit is a remote-only software company founded in 2004, specializing in helpdesk and customer support solutions. They offer a powerful, affordable ticketing system available in both cloud (SaaS) and on-premises versions, integrating seamlessly with various platforms. Their products, aimed at IT and customer support teams, streamline ticket management, improve response workflows, and include AI-powered features for auto-generating responses and knowledge base integration.

Company Details

Website: https://www.jitbit.com/
Funding: Bootstrapped
LinkedIn: https://uk.linkedin.com/company/jitbit

Specializations

SaaS
Helpdesk
Customer Support
ITSM
Ticketing System

Certifications

GDPR Compliant
HIPAA Compliant

Products & Solutions (1)

Product	Category	Sub-Category	Description
Jitbit Helpdesk	customer-support	Help Desk & Ticketing	Dead simple, amazingly powerful help desk for IT and customer support teams.

Notable Customers

ESPN
VMWare
HP
Philips
Siemens
Oracle
Adobe
Xerox
GE
DELL
Hitachi
Vodafone
Microsoft