Alchemer Survey
Intuitive and robust online survey software for comprehensive data collection and feedback.
Executive Summary
Alchemer Survey is an intuitive and robust online survey tool designed for organizations of all sizes to effectively collect and analyze feedback. It offers a wide range of question types and advanced logic features, allowing users to create highly customized surveys tailored to each respondent. The platform emphasizes ease of launch and rich results, enabling customers to go live quickly, often within days or weeks. The software provides comprehensive features for survey creation, distribution, and data collection without limitations on the number of surveys or questions, and no pay-per-response fees. It supports various use cases from market research to customer feedback and employee engagement. Alchemer also offers extensive integration capabilities and a full-featured API for seamless connection with existing systems and processes, ensuring a flexible and scalable feedback solution.
Use Cases
- Market Research
- Customer Feedback Collection
- Employee Engagement Surveys
- Product Feedback Gathering
- Academic Research
Features
Visibility
- Real-time Reporting: Monitor survey responses and key metrics as they come in with customizable dashboards.
- Customizable Survey Logic: Tailor survey paths and questions based on respondent answers for a personalized experience.
- Wide Range of Question Types: Access diverse question formats to capture comprehensive data for any research need.
Intelligence
- Advanced Data Analysis: Tools for filtering, segmenting, and cross-tabulating survey data to uncover deep insights.
Support
- Product Training: Comprehensive training resources available for users at all skill levels.
- Dedicated Support: Access to support resources for assistance with platform usage and issues.
Technical Specifications
- Deployment
- SaaS
- API Available
- Yes
Integrations
- LMS/LRS (xAPI)
Security & Compliance
Certifications: SOC 2 Type 2, ISO 27001, GDPR Compliant
Encryption: Data in transit is protected using industry-standard Transport Layer Security (TLS) encryption protocols.
Pricing
- Model
- Subscription-based, per user license
- Starting Price
- $59/month (billed annually)
- Target Customer
- SMB,Mid-Market,Enterprise
- Contract Type
- Annual
About Alchemer
Alchemer (formerly SurveyGizmo) provides flexible and easy-to-use feedback collection and customer experience management software for individuals, teams, and enterprises. It offers tools for online surveys, data collection, and enhancing communication throughout the employee lifecycle.