Paperform

Create powerful and beautiful forms that fit your needs, with smart automation.

by Paperform · Content Marketing

Executive Summary

Paperform is an intuitive online form builder that enables individuals and businesses to create interactive and engaging forms, surveys, and payment pages. It serves a diverse user base from small businesses to large enterprises, streamlining data collection, automating workflows, and enhancing digital interactions without requiring coding expertise. The platform differentiates itself with a highly customizable, user-friendly interface and AI-powered insights.

Use Cases

  • Lead Generation and Contact Forms
  • Customer Surveys and Feedback Collection
  • Event Registrations and Ticketing
  • Online Payments and Product Sales
  • Booking and Appointment Scheduling
  • Quizzes and Assessments

Features

Visibility

  • Submissions Dashboard: Centralized view to manage and analyze all form submissions and partial submissions.
  • Form Analytics: Track form performance, identify drop-off points, and analyze respondent behavior by device type and time period.
  • Customizable Reports: Generate detailed reports with filtering by questions, date ranges, and segments, exportable as PDF or CSV.
  • Product Stock Management: Monitor and manage product inventory directly from the submissions dashboard for forms with product fields.

Intelligence

  • Conditional Logic: Create dynamic forms where questions, content, and emails adapt based on user input.
  • AI Insights: Analyze form data to extract key information, interpret sentiments, and generate insights through natural language prompts.
  • AI Calculations: Implement complex calculations within forms for dynamic pricing, scoring, or custom outcomes.
  • Dynamic Success Pages: Personalize post-submission experiences with dynamic content based on form answers.
  • Automated Workflows: Set up automated actions after submission, including sending custom emails and triggering third-party integrations.

Support

  • Live Chat Support: Access real-time assistance from support staff for quick issue resolution.
  • Comprehensive Help Center: Extensive documentation, guides, and articles covering all aspects of the platform.
  • Email Support: Dedicated email channel for support inquiries and abuse reports.

Technical Specifications

Architecture
Cloud-native SaaS with a user-centric design, supporting modular and integrated workflows.
Deployment
Cloud/SaaS
Authentication
Standard username/password, Google login, and SSO (SAML) for Business and Enterprise plans.
API Available
Yes
MCP Server
No

Infrastructure

  • AWS

AI/ML Stack

  • Machine Learning
  • NLP
  • LLM

Security & Compliance

Certifications: SOC 2 Type I, GDPR

Encryption: Data is encrypted in transit using TLS 1.2 SSL and at rest.

Pricing

Model
Tiered subscription (Free, Essentials, Pro, Agency, Enterprise)
Starting Price
Free plan available; Paid plans start at $29/month (Essentials, billed monthly) or $288/year (billed annually). Pro is $44/month, Agency is $99/month. Enterprise is custom.
Target Customer
SMB to Enterprise
Contract Type
Monthly or Annual (with discounts for annual commitment)
Free Trial
Yes, 7 days (for Pro plan features) (credit card required)

Ratings & Reviews

G2: 4.7/5

About Paperform

Paperform is an online form builder tool designed to help small business owners create beautiful and smart forms, payment pages, and product landing pages. It aims to simplify workflows and save time by offering solutions for surveys, quizzes, tests, and scheduling.

Headquarters: Sydney, Australia · Employees: 11-50 · Private