Zoho Social
Manage, monitor, and analyze your social media presence across all platforms.
Executive Summary
Zoho Social is a comprehensive social media management platform designed for individuals, businesses, and agencies to streamline their social media activities. It offers robust tools for publishing and scheduling content across multiple social networks, monitoring real-time conversations and mentions, and analyzing performance with detailed reports. The platform aims to simplify social media strategy, enhance engagement, and save time by centralizing all social media management tasks into a single, intuitive interface.
Use Cases
- Scheduling and publishing posts across multiple social networks from a single dashboard.
- Monitoring social media conversations, mentions, and messages in real-time.
- Analyzing social media performance, audience engagement, and follower growth.
- Collaborating with teams on social media content creation and approval workflows.
- Managing personal social media profiles efficiently to save time.
Features
Visibility
- Unified Social Inbox: Manage all social media messages, comments, and mentions from a single inbox.
- Publishing Calendar: Visualize and manage all scheduled and published posts across social networks.
- Live Stream: Monitor real-time social media activity and conversations.
Intelligence
- Campaign URL Builder: Track the performance of your social media campaigns by generating custom URLs.
Technical Specifications
- Architecture
- Multi-tenant SaaS
- Deployment
- SaaS
- API Available
- Yes
AI/ML Stack
- AI-powered best-time-to-post predictions
- AI engagement spike detection
- AI-assisted CRM lead capture
Security & Compliance
Certifications: SOC 2 Type 2, ISO 27001
Encryption: All access tokens like login credentials and passwords are encrypted at rest.
Pricing
- Model
- Subscription-based, tiered plans
- Starting Price
- $15/month (starting for standard plans, billed annually)
- Target Customer
- SMB,Mid-Market,Enterprise,Individuals,Agencies
- Contract Type
- Monthly, Annually
- Free Trial
- Yes, 15 days (credit card required)
Ratings & Reviews
G2: 4.8/5 · Capterra: 4.7/5
About Zoho
Zoho Corporation is an Indian multinational technology company specializing in the development and provision of cloud-based business software solutions. It offers a comprehensive suite of over 55 integrated applications designed to streamline operations for small to large enterprises, covering areas like CRM, productivity, collaboration, and business management.
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