CASEpeer
The #1 Rated Case Management Software for Personal Injury Law Firms.
Executive Summary
CASEpeer is a top-rated, comprehensive cloud-based case management software specifically tailored for plaintiff personal injury attorneys. It empowers legal practices by centralizing case data, documents, deadlines, and communications, enabling attorneys, paralegals, case managers, and intake teams to streamline operations from intake to settlement. The platform drives efficiency, improves team coordination, and provides robust reporting for better decision-making and client outcomes.
Use Cases
- Streamlining client intake and lead conversion processes for personal injury firms.
- Efficiently managing medical treatment records and tracking client recovery progress.
- Tracking demands, offers, and settlements to ensure clarity and prevent missteps in negotiations.
- Automating document generation and workflows, from letters and forms to complex legal documents.
- Ensuring compliance with critical deadlines and managing tasks through automated workflows and calendaring.
- Gaining insights into firm performance, case metrics, and profitability through robust reporting and analytics.
Features
Visibility
- 50+ Turnkey Reports: Access a wide array of pre-built reports for case overview, settlement, lead tracking, and firm productivity to gain immediate insights.
- Office Reporting Suite: Provides valuable insights and an extra layer of permissions for metrics across different offices or teams within a firm.
- Data Sync for Custom Dashboards: Enables data synchronization for fully customizable reporting and visual dashboards using platforms like Tableau or Power BI, compatible with Amazon Athena.
- High Value Cases Report: Automatically identifies and highlights cases with significant financial value, helping firms prioritize and allocate resources more efficiently.
Intelligence
- AI Legal Writer (IQ Text Editing): Enhances document writing by detecting and correcting errors, adjusting tone, and translating text, streamlining legal work and ensuring polished documents.
- Foundation AI Integration: Automates document workflows by capturing, classifying, naming, and filing inbound documents from various sources directly to the correct case in CASEpeer.
- Practice AI for Document Generation: Connects with CASEpeer to instantly turn case data into complete, attorney-ready demand letters and case summaries in minutes.
- Automated Task Workflows (CASEplans): Streamlines processes from intake to settlement by triggering tasks based on case status changes, assigning them by user roles, and calculating deadlines from key dates.
Support
- 24/7 Customer Support: Offers round-the-clock support services via phone, chat, and email to address inquiries and provide assistance.
- Unlimited Free Training & Dedicated CSM: Provides unlimited free training for all users and dedicated account managers for introductory and ongoing support, including one-on-one sessions and webinars.
- Comprehensive Online Help Center: Clients can access a detailed online help center for advice, answers, and resources related to the platform's features and functionalities.
Technical Specifications
- Architecture
- Cloud-native SaaS
- Deployment
- Cloud/SaaS
- Authentication
- Standard web authentication with role-based access controls.
- API Available
- Yes
- MCP Server
- No
Infrastructure
- AWS
AI/ML Stack
- NLP
- Machine Learning
- LLM
Security & Compliance
Encryption: Client data is encrypted in transit using bank-grade encryption and stored in a secure cloud with constant backups.
Pricing
- Model
- Per user/month, tiered subscription
- Starting Price
- Basic: $79/user/month; Pro: $109/user/month; Advanced: $139/user/month.
- Target Customer
- Small to Enterprise Personal Injury Law Firms
- Contract Type
- Subscription-based (monthly/annual implied)
- Free Trial
- Yes, Custom demo (credit card required)
About CASEpeer, Inc.
CASEpeer, now part of 8am, provides cloud-based legal case management software purpose-built for personal injury law firms. The platform helps firms manage leads, cases, documents, tasks, medical records, settlements, and reporting, and includes legal-specific AI tools to streamline operations and improve case outcomes.