DocuSign Identify
Verify signer identities with confidence for secure and compliant digital transactions.
Executive Summary
DocuSign Identify is a crucial component of the DocuSign Agreement Cloud, designed to enhance the security and compliance of digital transactions by verifying the identity of signers. It offers a range of robust identification options, including advanced methods like government-issued ID verification, which involves scanning the ID, validating its authenticity, and cross-checking the signer's identity. This automation helps reduce the cost and risk associated with manual identity verification processes. Beyond government ID verification, DocuSign Identify supports various other authentication methods such as SMS, phone, access codes, knowledge-based authentication (KBA), and DocuSign ID Verification. These diverse options ensure that organizations can choose the most appropriate and secure method for their specific needs, accelerating small business growth and seamlessly enhancing client authenticity regardless of location. By providing reliable identity proof, DocuSign Identify helps businesses meet regulatory requirements and build trust in their digital agreements.
Use Cases
- Automating government ID verification for new customer onboarding
- Enhancing security for high-value transactions requiring strong identity proof
- Ensuring compliance with industry regulations that mandate identity verification
- Streamlining remote client authentication for digital agreements
- Reducing fraud and risk in eSignature processes
Features
Visibility
- Verification Status Tracking: Monitor the real-time status of identity verification processes for each signer and transaction.
- Audit Trail Access: Access detailed logs of all identity verification attempts, methods used, and outcomes for compliance and review.
Intelligence
- Automated ID Validation: AI-powered scanning and validation of government-issued IDs to check authenticity and prevent fraud.
- Multi-Factor Authentication Options: Support for various authentication methods including SMS, phone, access code, and knowledge-based authentication.
Technical Specifications
- Deployment
- SaaS
- Authentication
- OAuth/OIDC, MFA, SSO/SAML
- API Available
- Yes
Integrations
- SAP Ariba
- Salesforce
Security & Compliance
Certifications: SOC 1 Type 2, SOC 2 Type 2, ISO 27001, GDPR
Pricing
- Model
- Subscription-based, add-on to DocuSign eSignature or CLM
- Starting Price
- Contact sales
- Target Customer
- SMB,Mid-Market,Enterprise
About DocuSign CLM
DocuSign Inc. is an American software company headquartered in San Francisco, California, that provides products for organizations to manage electronic agreements. Its core offering is the eSignature solution, and it also offers an Intelligent Agreement Management (IAM) platform that includes contract lifecycle management and document generation capabilities.