UKG Pro (UltiPro)
People-first AI for HR, pay, and workforce management.
Executive Summary
UKG Pro is a comprehensive, cloud-based Human Capital Management (HCM) suite designed for mid-to-large enterprises, unifying HR, payroll, talent, and workforce management. It leverages people-first AI to streamline complex processes, automate routine tasks, and provide actionable insights across the entire employee lifecycle. The platform empowers HR, payroll, and people leaders to make data-driven decisions, foster employee engagement, and align people strategy with business outcomes.
Use Cases
- Streamlining global payroll processing and ensuring compliance across multiple jurisdictions.
- Optimizing workforce scheduling and time & attendance for complex industries like healthcare and retail.
- Attracting, developing, and retaining top talent through integrated recruiting, performance, and learning tools.
- Providing employees with self-service capabilities for HR tasks, pay information, and goal tracking.
- Gaining real-time insights into workforce data to make strategic business decisions and improve employee engagement.
- Automating HR and payroll tasks to reduce administrative burden and improve operational efficiency.
Features
Visibility
- Workforce Analytics: Provides deep insights into workforce trends, performance, and costs through comprehensive data analysis.
- Customizable Dashboards: Offers personalized views of key HR and payroll metrics, allowing users to monitor and manage operations effectively.
- Real-time Reporting: Generates on-demand reports with current data, enabling quick decision-making and proactive issue resolution.
- Employee Self-Service Portal: Empowers employees to view and update personal information, access pay stubs, manage time off, and track goals, reducing HR administrative burden.
Intelligence
- People-First AI Insights: Leverages AI to provide actionable insights, predict employee needs, and optimize workforce strategies.
- Predictive Analytics: Identifies potential issues like turnover risks or burnout before they occur, allowing for proactive interventions.
- Intelligent Scheduling: Uses AI to balance business needs with employee preferences, creating optimized schedules that prevent burnout and ensure compliance.
- Automated Workflow Management: Streamlines HR and payroll processes through AI-driven automation, reducing manual tasks and improving efficiency.
Support
- Dedicated Customer Support: Provides expert assistance and guidance to ensure successful implementation and ongoing use of the platform.
- Online Resource Library: Offers a comprehensive collection of articles, guides, and best practices on HR, payroll, and workforce management topics.
- Community & Training: Access to user communities, training programs, and events to enhance product knowledge and share insights.
Technical Specifications
- Architecture
- Cloud-native SaaS
- Deployment
- Cloud/SaaS
- Authentication
- SSO, SAML 2.0, MFA
- API Available
- Yes
- MCP Server
- No
Infrastructure
- AWS
- Azure
AI/ML Stack
- Machine Learning
- NLP
Integrations
- Benefits carriers (EDI/enrollment feeds)
- Tax services and filings partners
- Time & attendance/workforce management (UKG and third-party depending on setup)
- Recruiting/job boards (via ATS integrations)
- Learning content providers (LMS integrations)
- Finance/ERP and general ledger systems (GL export)
- Identity providers (Okta, Azure AD via SAML)
- Background screening providers
Security & Compliance
Certifications: SOC 2 Type II, ISO 27001, GDPR, HIPAA
Encryption: AES-256 at rest, TLS 1.2/1.3 in transit
Data Residency:
Pricing
- Model
- Per employee per month (PEPM), Tiered subscription
- Starting Price
- Contact sales
- Target Customer
- Mid-market to Enterprise
- Contract Type
- Annual, Quarterly, Multi-year discounts
- Free Trial
- Yes, Custom demo (credit card required)
About UKG Inc.
UKG (Ultimate Kronos Group) is a workforce management and human capital management (HCM) software company. Its UKG Pro (formerly UltiPro) platform supports core HR, payroll, talent management, and employee experience capabilities for mid-size and enterprise organizations.