Sana Benefits
Flexible, affordable health benefits with built-in primary care for SMBs.
Executive Summary
Sana Benefits is a comprehensive health benefits platform designed for small and mid-sized businesses, offering affordable medical, dental, and vision plans. It aims to simplify benefits administration for employers through an easy-to-use portal and provides employees with virtual-first primary care via Sana Care, enhancing access to personalized healthcare. The platform differentiates itself by offering level-funded plans with transparent pricing, aiming to reduce long-term healthcare costs while providing high-quality care and seamless navigation for members.
Use Cases
- Providing affordable and comprehensive health, dental, and vision benefits to small and mid-sized businesses.
- Simplifying benefits administration and enrollment processes for HR teams.
- Offering employees virtual-first primary care and personalized care navigation through Sana Care.
- Reducing healthcare costs for employers through level-funded plans, transparent pricing, and cost-saving tools.
- Managing employee claims, eligibility, and compliance with healthcare regulations like ACA and COBRA.
- Facilitating access to a broad network of healthcare providers with no out-of-network fees for members.
Features
Visibility
- Employer Administration Portal: A centralized portal for employers to manage health plans, employee enrollment, and administrative tasks.
- Member Benefits Portal: An easy-to-use online portal for employees to access their benefits, find providers, and track claims.
- Claims Tracking & EOBs: Members can track the status of their claims and view Explanation of Benefits (EOBs) directly within their account.
- Reporting & Analytics: Provides employers with insights into plan utilization, costs, and supports compliance reporting like ACA.
Intelligence
- Sana Care Virtual-First Primary Care: Integrated virtual primary care service offering unlimited messaging with a dedicated care team for diagnosis, treatment, and care coordination.
- Personalized Care Navigation: Dedicated care navigators and teams assist members in understanding benefits, finding in-network providers, and managing their health journey.
- Cost-Saving Plan Design: Offers level-funded plans with transparent pricing and tools like Reference Based Pricing (RBP) and Transparent Pharmacy Benefits Management (PBM) to reduce employer costs.
- Automated Notifications: Sends automated alerts and reminders for important benefit-related information and actions.
Support
- Unlimited Member Messaging: Members have unlimited messaging access to their dedicated care team for questions and guidance.
- Comprehensive Help Center & FAQs: An online resource with frequently asked questions and articles for self-service support for both employers and members.
- Phone and Live Chat Support: Direct access to support via phone and live chat during business hours for immediate assistance.
- Dedicated Care Team: Each member has access to a dedicated team of doctors, nurse practitioners, and care navigators.
Technical Specifications
- Architecture
- Cloud-native SaaS
- Deployment
- Cloud/SaaS
- Authentication
- SSO, MFA
- API Available
- Yes
- MCP Server
- No
Infrastructure
- Google Cloud
AI/ML Stack
- Limited/Implied (e.g., rule-based systems for care navigation)
Integrations
- Gusto
- Rippling
- BambooHR
Security & Compliance
Certifications: HIPAA, SOC 2 Type II
Encryption: AES-256 at rest, TLS 1.2+ in transit
Pricing
- Model
- Level-funded plans with fixed monthly premiums
- Starting Price
- Contact sales for a quote
- Target Customer
- Small to Mid-market businesses
- Contract Type
- Annual
- Free Trial
- No (credit card required)
About Sana Benefits
Sana Benefits is a HealthTech company that provides small businesses with dependable, affordable health insurance and employee benefits. They offer comprehensive medical, dental, and vision plans, including level-funded options, to simplify healthcare for employers and employees.