Peakon (Workday)
Hear every voice. Act on every insight.
Executive Summary
Workday Peakon Employee Voice is an AI-powered platform designed for continuous employee listening, enabling HR teams and people leaders to gather and analyze feedback through scientifically designed engagement surveys and open-text responses. It leverages machine learning to analyze data across various segments, surfacing key engagement drivers, risks, and opportunities. Managers receive guided insights and recommended actions to foster a more engaged workforce, improve performance, and reduce attrition.
Use Cases
- Improving employee engagement and satisfaction.
- Reducing regrettable attrition and retaining top talent.
- Developing effective leadership through data-driven insights.
- Fostering diversity, equity, and inclusion (DEI) initiatives.
- Proactively addressing employee health and well-being.
- Guiding organizational transformation and change initiatives.
Features
Visibility
- Real-time Analytics Dashboard: Provides interactive, real-time visualizations of key engagement metrics, sentiment scores, and trends segmented by teams, demographics, and departments.
- Performance Benchmarking: Compares engagement scores against industry benchmarks and historical data to contextualize workforce sentiment and identify areas for improvement.
- Multilingual Reporting: Offers the ability to view reports and dashboards in multiple languages to support international teams and leadership.
- Predictive Attrition Risk: Forecasts attrition risk among different employee populations based on real-time feedback and a large standardized dataset.
Intelligence
- Sentiment Analysis: Advanced analytics interpret open-text responses to detect prevailing feelings, key themes, and emerging issues.
- Generative AI-Powered Summaries: AI-generated content summaries surface and pinpoint key themes from vast volumes of employee feedback across 60+ languages.
- Science-Based Survey Templates: Utilizes pre-built survey templates rooted in organizational psychology to ensure valid and reliable feedback collection.
- Automated Feedback Collection: Streamlines survey distribution and collection to reduce administrative effort and maintain a consistent data flow.
Support
- Contextual Learning Resources: Provides learning resources based on team priorities and suggested actions to enhance team performance.
- Deployment & Training Services: Offers services for platform deployment, user training, and onboarding to ensure effective adoption and utilization.
- Strategic Services: Includes organizational development and data science expertise to help customers maximize insights and drive change.
Technical Specifications
- Architecture
- Cloud-native SaaS
- Deployment
- Cloud/SaaS
- Authentication
- Workday's authentication policy, OAuth 2.0, and SSO are used to secure access.
- API Available
- Yes
- MCP Server
- Yes
Infrastructure
- AWS
- GCP
AI/ML Stack
- NLP
- Machine Learning
- Generative AI
- LLM
Integrations
- Workday HCM
- Microsoft Teams (survey distribution/notifications where enabled)
- Slack (survey distribution/notifications where enabled)
- SAML/SCIM identity providers (e.g., Okta, Azure AD)
Security & Compliance
Certifications: SOC 2 Type II, ISO 27001, GDPR
Encryption: TLS 1.1 or higher for data in transit; encryption at rest is implied by SOC 2 certification.
Data Residency:
Pricing
- Model
- Per employee/year, Tiered subscription, Custom enterprise
- Starting Price
- Contact sales
- Target Customer
- Mid-market to Enterprise
- Contract Type
- Annual, Multi-year discounts
- Free Trial
- Yes, 90 days (credit card required)
About Workday, Inc.
Workday is a leading provider of enterprise cloud applications for finance and human resources. Founded by software visionaries Aneel Bhusri and Dave Duffield, it offers a cloud-native, SaaS-based system that unifies finance, HR, and operations on one adaptable platform.