Kazoo
Engage, inspire, and retain your employees with a holistic employee experience platform.
Executive Summary
WorkTango is a comprehensive employee experience platform designed to improve employee engagement, retention, and performance. It offers integrated solutions for Recognition & Rewards, Employee Surveys & Insights, and Manager Enablement. Serving organizations from SMBs to enterprises, the platform provides real-time analytics and AI-driven insights to foster appreciation, gather feedback, and empower leaders to drive meaningful change and build stronger teams.
Use Cases
- Improve employee engagement and retention across the organization.
- Foster a continuous culture of appreciation and recognition.
- Gather actionable employee feedback and insights to drive organizational change.
- Align employee behaviors with company values through targeted recognition.
- Support hybrid and remote work environments with integrated communication and recognition tools.
- Empower managers with data-driven insights and tools for effective team leadership.
Features
Visibility
- Real-time Engagement Dashboards: Provides leaders with immediate insights into employee sentiment and engagement trends through customizable dashboards with heat maps and filterable data.
- Action Planning & Tracking: Enables managers to create, assign, and track action plans based on survey results and recommended guidance to drive continuous improvement.
- Recognition Data Analytics: Analyzes recognition patterns to identify key influencers, cross-functional communication, and reinforce company values, providing insights into cultural health.
- Employee Lifecycle Surveys: Deploys unlimited, customizable surveys across the entire employee lifecycle, from onboarding to exit, to gather comprehensive feedback.
Intelligence
- AI-driven Sentiment Analysis: Utilizes AI and Natural Language Processing (NLP) to analyze open-ended employee comments, identifying underlying themes and sentiment.
- Recommended Action Plans & Nudges: Generates prescriptive guidance and personalized, real-time prompts for managers based on feedback and recognition activity to improve leadership effectiveness.
- Automated Recognition & Rewards: Automates years of service awards, birthdays, and other milestone celebrations to ensure consistent and timely appreciation across the organization.
- Incentive Program Management: Allows creation, customization, and management of incentive campaigns to drive participation in key programs with configurable approval workflows.
Support
- Dedicated Customer Success Management: Provides dedicated customer success managers to guide implementation, ongoing platform optimization, and strategic alignment.
- Comprehensive Online Knowledge Base: Offers a rich library of articles, guides, case studies, and webinars for self-service support and best practices in employee experience.
- Email & In-Platform Support: Provides direct email support and in-platform resources to assist users with features, functionalities, and troubleshooting.
Technical Specifications
- Architecture
- Cloud-native SaaS
- Deployment
- Cloud/SaaS
- Authentication
- SSO, SAML 2.0, MFA (2FA for non-SSO admins)
- API Available
- Yes
- MCP Server
- No
Infrastructure
- AWS
AI/ML Stack
- NLP
- Machine Learning
- Generative AI
Integrations
- Workday
- BambooHR
- Slack
- Microsoft Teams
Security & Compliance
Certifications: SOC 2 Type II, ISO 27001, GDPR, NIST
Encryption: AES-256 at rest, TLS encryption (HTTPS) in transit
Pricing
- Model
- Per user/month, billed annually
- Starting Price
- Contact sales
- Target Customer
- SMB to Enterprise
- Contract Type
- Annual (minimum 12 months)
- Free Trial
- No (credit card required)
About Kazoo
WorkTango, formerly known as Kazoo, is an employee experience platform that provides solutions for recognition and rewards, employee surveys and insights, and goal setting and feedback. The company aims to help organizations improve employee engagement, increase retention, and boost performance for a target market that includes enterprise, midmarket, and SMB organizations.