Headspace for Employers
A science-backed mental health solution for healthier, more productive workplaces.
Executive Summary
Headspace for Employers is a comprehensive workplace mental health solution designed to empower HR professionals and leaders in building healthier, more productive cultures and high-performing organizations. It offers a holistic platform that supports employee well-being through a blend of mindfulness, meditation, therapy, psychiatry services, and coaching. The platform provides accessible, evidence-based resources and serves as a robust alternative or augmentation to traditional Employee Assistance Programs (EAPs), integrating various mental health services into a unified experience. Headspace for Work is an enterprise-ready solution, trusted by over 1,800+ organizations globally, with a focus on preventing burnout, reducing absenteeism, and lowering overall healthcare costs. Key offerings include a popular meditation, mindfulness, and sleep app, complemented by custom enterprise products, services, and dedicated professional support for program design, seamless implementation, and ongoing engagement strategies.
Use Cases
- Managing stress and improving focus among employees.
- Enhancing overall mental health and well-being across the workforce.
- Providing personalized mental health care through access to licensed therapists and psychiatrists.
- Supporting employees in achieving personal and professional goals through one-on-one coaching.
- Replacing or augmenting traditional Employee Assistance Programs (EAPs) with a more engaging and comprehensive solution.
- Preventing burnout and reducing absenteeism within the organization.
Features
Visibility
- Analytics and Reporting: Provides organizations with insights into engagement and outcomes, enabling data-driven decisions to enhance employee well-being initiatives.
- Administrator Portal: A dedicated portal for HR professionals and leaders to easily launch, manage, and track their mental health programs.
- Engagement Reporting: Offers aggregate, anonymous reporting on enrollment metrics and engagement by content type to understand program utilization and impact.
- Workplace Dashboard: A centralized dashboard providing an overview of program performance and access to engagement resources and measurement tools.
Intelligence
- AI-powered Guidance: Delivers personalized support and content recommendations based on user emotions and habits through an empathetic AI companion, Ebb.
- Analytics and Reporting: Provides organizations with insights into engagement and outcomes, enabling data-driven decisions to enhance employee well-being initiatives.
Support
- Customer Success Team: Provides support and tools, including a dedicated success manager, to help organizations seamlessly launch and manage their programs.
- Technical Support: Members can reach out directly to teamsupport@headspace.com for technical assistance.
- Professional Services: Offers expert support from program design to immersive live experiences, helping develop a mental health program tailored to unique workplace needs.
- Management Support and Consultations: Provides resources and guidance for managers to support their teams' mental well-being.
- Work-life Services: Offers resources and support for employees to manage various work-life challenges.
- Critical Incident Support: Provides assistance and resources during critical incidents affecting the workforce.
- Workplace Trainings: Offers training programs to foster a culture of mental well-being and resilience.
- In-the-moment Phone Support: Provides immediate phone support for mental health needs, particularly as part of EAP offerings.
Technical Specifications
- Architecture
- Headspace for Employers operates on a client-server architecture, leveraging a mobile application available on Android, iPhone, and iPad devices, alongside an enterprise platform and services. Clinicians utilize a homegrown EHR web app. The system is supported by high-security data centers, indicating a cloud-based infrastructure.
- Deployment
- SaaS
- Authentication
- SSO/SAML
- API Available
- Yes
Infrastructure
- AWS
AI/ML Stack
- AI-powered guidance
- AI-driven personalization
- Ebb AI companion
Security & Compliance
Certifications: HIPAA, HITRUST, SOC 2 Type II, ISO 27001, ISO 27002, UK Cyber Essentials Plus, GDPR
Encryption: Headspace encrypts data at rest and in transit using industry standards, managed through AWS Key Management Service. Backups are encrypted using Advanced Encryption Standard (AES-256). Encryption and decryption capabilities are also implemented on the browser side for clinicians, ensuring data is stored in an encrypted manner in the database.
Pricing
- Model
- Headspace for Employers offers flexible pricing models, including a per employee per month (PEPM) fee that covers app access and a set number of clinical/coaching sessions, or a low base PEPM with additional utilization charges for care services. Discounts are available based on the size of the organization.
- Starting Price
- Contact sales
- Target Customer
- SMB,Mid-Market,Enterprise
- Contract Type
- Annual,Multi-year
- Free Trial
- Yes
About Headspace
Headspace is a leading mental health company dedicated to improving the health and happiness of the world. It offers a comprehensive range of mental health support, including mindfulness tools, meditation, sleep aids, text-based coaching, video therapy, and psychiatry services for individuals and organizations.