TaxCloud
Sales tax compliance made simple and reliable for growing businesses.
Executive Summary
TaxCloud is a sales tax compliance platform that automates sales tax calculations, collection, and filing across over 13,000 U.S. jurisdictions. It serves e-commerce and SaaS businesses of all sizes, providing accurate, real-time tax rates and automated filing to ensure compliance and reduce manual effort. The platform differentiates itself with transparent pricing, easy integrations, U.S.-based support, and its status as a Certified Service Provider for Streamlined Sales Tax states.
Use Cases
- Real-time sales tax calculation during e-commerce checkout.
- Automated sales tax collection and remittance for online sales.
- Managing and applying sales tax exemption certificates.
- Tracking economic nexus thresholds across all U.S. states.
- Generating audit-ready sales tax reports and supporting documentation.
- Uploading historical order data for compliance and reporting.
Features
Visibility
- Nexus Tracking: Monitors economic nexus thresholds state by state in real-time, providing notifications to help businesses stay compliant.
- Jurisdiction-level Reports: Generates detailed reports breaking down sales tax data by specific jurisdictions for granular analysis.
- Transaction Details Access: Provides access to detailed records of all transactions to support compliance and reporting needs.
- Audit-Ready Sales Tax Reports: Prepares comprehensive reports designed to be audit-ready, simplifying the audit process.
Intelligence
- Automated Sales Tax Calculation: Instantly calculates accurate sales tax rates at checkout based on customer address and jurisdiction.
- Automated Sales Tax Filing & Remittance: Prepares and files sales tax reports automatically, remitting payments to the appropriate tax authorities.
- Exemption Certificate Management: Allows businesses to manage and apply exemption certificates to applicable transactions for accurate tax compliance.
- Product Tax Code Catalog: A comprehensive database of tax codes (TICs) to ensure accurate tax calculation for a wide range of products and services.
- Address Verification API: Ensures accurate tax calculations by verifying customer addresses.
Support
- U.S.-based Customer Support: Provides support from real people on their team, without outsourcing or bots.
- Help Center & Documentation: Offers a comprehensive online resource with guides, FAQs, tutorials, and API documentation.
- Dedicated Customer Success Manager: Customers are guided through onboarding and assigned a dedicated CSM for ongoing support.
- Onboarding Webinars: Enhances the setup experience with additional guidance through onboarding webinars.
Technical Specifications
- Architecture
- Cloud-native SaaS
- Deployment
- Cloud/SaaS
- Authentication
- API Key based authentication for integrations; standard login for web portal.
- API Available
- Yes
- MCP Server
- No
Integrations
- Shopify
- WooCommerce
- BigCommerce
- Magento
Security & Compliance
Encryption: TLS 1.2+ in transit (implied by secure web service). Specific at-rest encryption details not publicly detailed.
Pricing
- Model
- Tiered subscription (Free, Starter, Premium, Shopify Plan) with per-order/transaction fees for higher volumes.
- Starting Price
- Starting at $0/month (Free), $49/month (Starter), $79/month (Premium), $19/month (Shopify Plan).
- Target Customer
- SMB to Enterprise, particularly e-commerce and SaaS businesses.
- Contract Type
- Monthly or Annual.
- Free Trial
- Yes, 30 days (credit card required)
About TaxCloud
TaxCloud is a sales tax compliance platform that automates the calculation, collection, and filing of sales tax across all U.S. jurisdictions, serving over 4,000 e-commerce businesses. Founded in 2008, the company is headquartered in Norwalk, Connecticut, and offers services such as accurate sales tax calculations, automated tax collection, and tax reporting and filing services.
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