Verint Central Data Services (CDS)
Strengthens intelligence, streamlines investigations, and combats fraud for financial institutions.
Executive Summary
Verint Central Data Services (CDS) is designed to empower banking and credit union customers with robust capabilities for intelligence gathering, investigation streamlining, and comprehensive fraud combat. Leveraging advanced analytics and AI, CDS helps financial institutions proactively identify and mitigate fraudulent activities across various customer interaction points. This enables a more secure operational environment and protects both the institution and its customers from financial crime. By centralizing and analyzing critical data, CDS provides a unified view of potential risks, allowing for quicker response times and more efficient resource allocation in fraud prevention efforts. It aims to enhance the overall security posture of financial organizations while ensuring compliance with relevant industry regulations and data privacy standards.
Use Cases
- Combating fraud in banking and credit unions
- Streamlining financial investigations and case management
- Strengthening intelligence gathering for financial crime prevention
- Detecting suspicious behavior in customer interactions
- Ensuring compliance with financial regulations related to fraud
Technical Specifications
- Architecture
- Cloud-native, API-first architecture with robust role-based access control (RBAC) for secure data management and integration.
- Deployment
- SaaS
- API Available
- Yes
Integrations
- Sitecore
- CRM systems
- HR systems
- Customer Support platforms
Security & Compliance
Certifications: SOC 2 Type II, PCI-DSS, GDPR, ISO 27001, HIPAA, CCPA/CPRA, NIST
Pricing
- Starting Price
- Contact sales
About Verint
Verint Systems Inc. is a technology company headquartered in Melville, New York, specializing in customer experience (CX) automation. It offers an open platform, applications, and AI-powered bots to analyze business intelligence from customer interactions across various touchpoints, serving thousands of contact centers globally.