Bill.com
Automate and control your business with an integrated financial operations platform.
Executive Summary
BILL (formerly Bill.com) is a leading cloud-based financial operations platform designed for small to midsize businesses and enterprises. It automates accounts payable, accounts receivable, and spend management, streamlining cash flow and back-office tasks. The platform offers key business value through increased efficiency, reduced manual errors, and enhanced financial control, differentiating itself with AI-powered automation, robust security, and seamless integration with major accounting systems.
Use Cases
- Automating accounts payable processes from invoice capture to payment execution.
- Streamlining accounts receivable by creating and sending invoices and managing collections.
- Managing and controlling employee spend and expenses with corporate cards and virtual cards.
- Ensuring regulatory compliance with audit trails and separation of duties.
- Facilitating international payments to over 130 countries.
- Integrating financial operations with existing accounting software for seamless data flow.
Features
Visibility
- Centralized Dashboard: Provides a unified view of all payables, receivables, spend, and expense activities for comprehensive financial oversight. [13]
- Real-time Audit Trails: Automatically records all AP activity with timestamped, unalterable audit trails for transparency and compliance. [1, 5]
- Customizable Reporting: Generates detailed financial reports and key performance indicator (KPI) analyses to track business performance. [17, 27]
- Spend & Expense Tracking: Offers detailed tracking and management of company spending and employee expenses. [13]
Intelligence
- AI-Powered Invoice Capture: Utilizes smart OCR to automatically extract and categorize data from invoices, minimizing manual entry and errors. [11]
- Automated Approval Workflows: Configurable workflows automate the approval process for bills and expenses, ensuring adherence to internal policies. [4]
- Real-time Fraud Detection: Advanced AI monitors transactions in real-time to identify and block suspicious activity, enhancing security. [8]
- Two-Way Matching: Automatically matches invoices with purchase orders to ensure accuracy and prevent discrepancies. [2]
Support
- Live Chat and Phone Support: Provides direct assistance through live chat and phone channels during business hours. [2]
- Comprehensive Help Center: Offers an extensive online knowledge base with articles and FAQs for self-service support. [22]
- Dedicated Customer Success Manager: Enterprise plans often include a dedicated CSM for personalized support and strategic guidance. [2]
Technical Specifications
- Architecture
- Cloud-native SaaS
- Deployment
- Cloud/SaaS
- Authentication
- MFA, 2-Factor Authentication, Biometric logins (Face/Touch ID), Strong Password Policy
- API Available
- Yes
- MCP Server
- No
Infrastructure
- AWS
AI/ML Stack
- Machine Learning
- Computer Vision
Integrations
- QuickBooks
- NetSuite
- Intacct
Security & Compliance
Certifications: SOC 1 Type II, SOC 2 Type II, PCI DSS Level 1, HIPAA, AML/OFAC
Encryption: AES-256 at rest (industry-standard), TLS 1.2/1.3 in transit
Pricing
- Model
- Per user/month, Tiered subscription, Transaction fees
- Starting Price
- Starting at $45/user/month for Essentials plan; Team $65/user/month; Corporate $89/user/month; Enterprise Custom Pricing. Transaction fees apply for payments. [2, 12, 28]
- Target Customer
- SMB to Enterprise
- Contract Type
- Monthly, Annual available
- Free Trial
- Yes, Custom demo (credit card required)
About bill
Bill (Bill.com) is a cloud-based payments and financial operations platform that automates accounts payable and receivable for small and midsize businesses. The company provides software to digitize billing, approvals, and payments, integrating with accounting systems to streamline cash flow and finance workflows.
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