Confluence

Your team's collaborative workspace for knowledge, documents, and project plans.

by Jira Service Management · Document Collaboration

Executive Summary

Confluence is a powerful collaborative workspace designed to help teams centralize and manage their knowledge, documents, and project plans. It provides a flexible platform for creating, sharing, and organizing information, fostering transparency and alignment across an organization. Teams can build dynamic pages, collaborate on content in real-time, and easily find the information they need. Confluence integrates seamlessly with other Atlassian products like Jira, enhancing workflows for software development, IT service management, and business teams. It supports various content types, from meeting notes and product requirements to technical documentation and company policies, making it an essential tool for knowledge management and team collaboration. Its robust features enable teams to work more efficiently, reduce information silos, and ensure everyone has access to the latest information.

Use Cases

  • Knowledge Base Management
  • Project Documentation
  • Meeting Notes & Agendas
  • Product Requirements & Specifications
  • Team Collaboration & Communication

Features

Visibility

  • Customizable Space Dashboards: Each Confluence space can have a unique dashboard to highlight important content, activity, and team updates.
  • Activity Feeds: Provides a personalized feed of recent updates, comments, and new pages across your Confluence sites.
  • Powerful Search: Enables users to quickly find information across all spaces, pages, and attachments using keywords and filters.

Technical Specifications

Deployment
SaaS, Self-Hosted (Data Center)
Authentication
SSO/SAML, OAuth, MFA
API Available
Yes

Integrations

  • Jira
  • Jira Service Management
  • Trello
  • Bitbucket
  • Loom

Security & Compliance

Certifications: SOC 2, GDPR

Encryption: Data encrypted in transit (TLS 1.2+) and at rest (AES-256).

Pricing

Model
Per-user subscription (tiered)
Starting Price
Free
Target Customer
SMB,Mid-Market,Enterprise
Free Trial
Yes, Perpetual (Free plan) (no credit card required)

About Jira Service Management

Atlassian Corporation Plc is an Australian-American proprietary software company specializing in collaboration tools for software development, project management, and IT service management. Founded in 2002, Atlassian provides innovative enterprise products to help teams organize, discuss, and complete their work efficiently.

Founded: 2002 · Headquarters: Sydney, Australia · Employees: 1000+ · Public