Otter AI Chat

Chat live with Otter and teammates, ask questions, and get instant answers from your meetings.

by Otter.ai · Team Messaging

Executive Summary

Otter AI Chat is a collaborative feature that allows users to interact with their meeting transcripts and teammates in real-time. It enables participants to ask questions about meeting content, generate summaries, identify action items, and create custom content like follow-up emails directly from the discussion. This AI-powered chat enhances productivity and teamwork by providing immediate access to meeting information and facilitating content creation based on live or recorded conversations.

Use Cases

  • Get instant answers to specific questions about meeting discussions (e.g., 'What did Sam say about pricing?').
  • Generate custom content such as follow-up emails or summaries based on meeting transcripts.
  • Collaborate with teammates during or after meetings by sharing AI chat interactions and insights.
  • Quickly identify and extract action items and key decisions from meeting conversations.

Features

Visibility

  • Usage Analytics: Workspace Admin features include usage analytics for monitoring platform activity.
  • Advanced Search & Playback: Provides advanced search capabilities, export options, and playback of meeting transcripts.

Intelligence

  • Real-time Transcription: Supports real-time transcription of meetings, converting speech to text instantly.
  • Live AI Chat: Enables live chat interaction with Otter and teammates to ask questions and get instant answers.
  • Automated Summaries: Generates automated summaries of meeting discussions, customizable with Meeting Types.
  • Action Item Identification: Automatically identifies and extracts action items from meeting conversations.
  • Custom Content Generation: Generates custom content specific to calls, such as follow-up emails.

Support

  • Prioritized Support: Available for Workspace Admin features, ensuring faster assistance.

Technical Specifications

Deployment
SaaS
API Available
Yes
MCP Server
Yes

Integrations

  • Slack
  • Zapier
  • Trello
  • Google Calendar
  • Microsoft Entra (Azure AD)

Security & Compliance

Certifications: SOC 2 Type II, HIPAA

Encryption: Employs commercially reasonable security measures designed to protect Data in its possession or control against unlawful access or use.

Pricing

Model
Subscription-based with a freemium tier
Starting Price
Get started for free
Target Customer
SMB,Mid-Market,Enterprise
Contract Type
Monthly
Free Trial
Yes (no credit card required)

About Otter.ai

Otter.ai provides AI-powered transcription and note-taking services that automatically generate searchable, shareable meeting notes from audio and video. Their SaaS products integrate with conferencing platforms to help teams capture conversations, highlights, and action items in real time.

Founded: 2016 · Headquarters: Los Altos, California, United States · Employees: 51-200 · Private